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2025 8020 Relevant Questions Free PDF | Efficient Best 8020 Vce: ORM Certificate - 2023 Update

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PRMIA 8020 Exam Syllabus Topics:

Topic
Details

Topic 1

Risk Management Framework: This section of the exam measures the skills of Risk Managers and covers the development and implementation of structured approaches for risk identification, evaluation, and mitigation. It includes industry-standard frameworks that guide risk strategy and decision-making. A key skill measured is establishing a risk management framework for organizations.

Topic 2

Introduction: This section of the exam measures the skills of Risk Analysts and covers fundamental concepts of risk governance, management, and assessment. It introduces key principles, regulatory frameworks, and industry best practices for identifying and addressing risks. A key skill measured is understanding the foundational principles of risk management.

Topic 3

Case Studies: This section of the exam measures the skills of Business Risk Consultants and covers real-world applications of risk management concepts. It examines case studies on risk governance, assessment, and mitigation strategies across different industries. A key skill measured is analyzing historical risk events for strategic insights.

Topic 4

Insurance Mitigation: This section of the exam measures the skills of Insurance Risk Managers and covers strategies for transferring risk through insurance and other financial instruments. It focuses on risk transfer mechanisms, policy structuring, and claims management. A key skill measured is assessing risk transfer options through insurance.

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PRMIA ORM Certificate - 2023 Update Sample Questions (Q23-Q28):

NEW QUESTION # 23
For the TSB case what was the cause of the outage at the heart of the case?

A. Sub-standard risk pricing and risk management left millions of people locked out of their accounts for weeks.
B. A failed attempts to move customers to a new IT system left millions of people locked out of their accounts for weeks.
C. Their IT models did not work if prices were discontinuous.
D. A liquidity squeeze by a major hedge-fund via margin calls on trading positions resulted in the collapse of their website.

Answer: B

Explanation:
Step 1: Understanding the TSB Case
The TSB outage in 2018 was caused by a failed IT migration from its old banking system to a new one.
The transition locked millions of customers out of their accounts for weeks, resulting in financial losses and reputational damage.
Step 2: Why Option C Is Correct
TSB attempted to move customer data to a new banking platform, but serious defects in the migration process led to service failures.
PRMIA and UK Financial Conduct Authority (FCA) reports confirmed that poor IT risk management was a key failure.
Step 3: Why the Other Options Are Incorrect
Option A ("Liquidity squeeze by hedge-fund")
Incorrect because TSB's failure was due to IT migration issues, not a liquidity crisis.
Option B ("Sub-standard risk pricing and risk management")
Incorrect because pricing models were not the cause-it was an IT system failure.
Option D ("IT models did not work if prices were discontinuous")
Incorrect as this issue is more common in high-frequency trading failures, not banking system outages.
PRMIA Risk Reference Used:
UK FCA Investigation on TSB Incident - Confirms IT migration failure as root cause.
PRMIA IT Risk Management Framework - Highlights risks of major IT transitions.
Final Conclusion:
The TSB outage was caused by a failed IT migration, making Option C the correct answer.

NEW QUESTION # 24
In operational resilience, material customer detriment or significant harm to the customer is which of the following?

A. This is when disruption to a service results in an inconvenience to a customer and damage to the firm's reputation.
B. This has a low threshold and refers to any inconvenience to a customer that results in a complaint.
C. This is when disruption to a service results in not just an inconvenience to a customer, but a material cost or hardship.
D. This is the ability of a financial system to continue to function, even in the face of significant disruption or financial shocks.

Answer: C

Explanation:
Step 1: Definition of Material Customer Detriment
Material customer detriment refers to service disruptions that cause financial loss, inability to access essential services, or significant hardship.
PRMIA and UK FCA Operational Resilience Standards define "significant harm" as going beyond inconvenience to include monetary or operational distress.
Step 2: Why Option D is Correct
Significant harm occurs when customers face tangible financial or service losses, not just reputational inconvenience.
Regulatory frameworks (e.g., Basel, FCA, PRMIA) require banks to protect customers from material disruptions.
Step 3: Why the Other Options Are Incorrect
Option A ("Low threshold, any complaint") → Incorrect because not all complaints indicate material detriment.
Option B ("Inconvenience and reputational damage") → Incorrect because true material harm is more than just inconvenience.
Option C ("Financial system resilience") → Incorrect because this describes systemic financial stability, not customer impact.
PRMIA Risk Reference Used:
PRMIA Operational Resilience Framework - Defines material customer detriment.
UK FCA Operational Resilience Guidelines - Requires firms to minimize severe harm to customers.
Final Conclusion:
Material customer detriment involves actual financial hardship, not just inconvenience, making Option D the correct answer.

NEW QUESTION # 25
How should Near Misses and Opportunity Costs be treated within Operational Risk?

A. Reported. Recorded and Analyzed. Not Used in calculation of Operational Risk Capital.
B. Ignored.
C. Recorded and Analyzed. Used in calculation of Operational Risk Capital.
D. Reported, Recorded and Analyzed, Used in calculation of Operational Risk Capital.

Answer: A

Explanation:
Near Misses in Operational Risk
A near miss is an event that could have led to a loss but was avoided or mitigated before actual financial impact occurred.
PRMIA emphasizes that near misses should be reported, recorded, and analyzed because they provide valuable insights into potential vulnerabilities in risk controls.
However, since they did not result in actual financial losses, they are not included in the calculation of Operational Risk Capital.
Opportunity Costs in Operational Risk
Opportunity costs refer to the loss of potential gains due to missed strategic opportunities.
These are not directly quantifiable as operational risk losses and are not included in Operational Risk Capital calculations.
PRMIA's Operational Risk Framework states that operational risk is about actual losses rather than theoretical costs.
Why Other Answers Are Incorrect
Option
Explanation:
A . Ignored.
Incorrect - Near misses and opportunity costs provide valuable insights into operational risk, so they should never be ignored.
B . Recorded and Analyzed. Used in calculation of Operational Risk Capital.
Incorrect - While they should be recorded and analyzed, they are not included in Operational Risk Capital calculations because they do not result in actual losses.
D . Reported, Recorded, and Analyzed, Used in calculation of Operational Risk Capital.
Incorrect - Reporting, recording, and analysis are correct, but they should not be included in capital calculations.
PRMIA Reference for Verification
PRMIA Operational Risk Management Standards - Defines near misses and opportunity costs.
Basel II & III Operational Risk Framework - Outlines the principles of operational risk capital calculations.

NEW QUESTION # 26
Which of the follow does the risk function typically have responsibility for?

A. Documenting its activities, typically by operating and then recording the daily operation of controls.
B. Putting in place the servers, firewalls and software to ensure cyber security.
C. Creating a trial balance, balance sheet statement and cash flow statement.
D. Documenting its activities, typically by developing a Risk Management Manual and set of Risk Policies.

Answer: D

Explanation:
Role of the Risk Function
The risk function is responsible for documenting, monitoring, and overseeing risk policies and frameworks.
It ensures the organization maintains structured risk governance, reporting, and compliance.
Key Responsibilities
Developing Risk Management Manuals to define risk appetite, risk frameworks, and risk governance structures.
Creating Risk Policies that align with regulatory standards and internal controls.
Why Answer B is Correct
The risk function primarily develops, implements, and maintains risk management frameworks, which include formal manuals and policies.
Why Other Answers Are Incorrect
Option
Explanation:
A . Documenting its activities, typically by operating and then recording the daily operation of controls.
Incorrect - The first line of defense (business units) handles daily operational controls, not the risk function.
C . Putting in place the servers, firewalls, and software to ensure cybersecurity.
Incorrect - Cybersecurity is an IT responsibility, while the risk function oversees cyber risk frameworks.
D . Creating a trial balance, balance sheet statement, and cash flow statement.
Incorrect - These are financial accounting responsibilities, not risk management duties.
PRMIA Reference for Verification
PRMIA Governance Framework for Risk Management
Basel Risk Management Principles

NEW QUESTION # 27
What are some of the properties of Bottom-Up KRIs?

A. Are not used due to changes in regulations.
B. Selected by local management, based on key controls or weaknesses identified by audit reports, reported on quarterly.
C. Seated by senior management: tied to internal loss events at the legal entity, country, business and / or product level, reported.
daily, weekly or monthly.
D. Selected by local management: tied to internal loss events at the legal entity, country, business and / or product level, reported daily, weekly or monthly.

Answer: D

Explanation:
Definition of Bottom-Up KRIs
Bottom-Up Key Risk Indicators (KRIs) are identified at the operational level, focusing on localized risks within business units.
They are tied to actual internal loss events and reported frequently (daily, weekly, or monthly) to capture ongoing trends.
Key Properties of Bottom-Up KRIs
Selected by local management → Ensures relevance to specific business areas.
Tied to internal loss events → Helps in tracking risk patterns within specific legal entities, countries, or business units.
Reported frequently → Allows for timely risk detection and mitigation.
Why Answer D is Correct
Bottom-up KRIs focus on localized risk exposure and are monitored frequently to track operational changes.
Why Other Answers Are Incorrect
Option
Explanation:
A . Seated by senior management: tied to internal loss events at the legal entity, country, business, and/or product level, reported daily, weekly, or monthly.
Incorrect - Senior management sets top-down KRIs, while bottom-up KRIs are managed locally.
B . Selected by local management, based on key controls or weaknesses identified by audit reports, reported quarterly.
Incorrect - While audit reports are useful, bottom-up KRIs are based on loss events, not just audit findings. Quarterly reporting is too infrequent.
C . Are not used due to changes in regulations.
Incorrect - Bottom-up KRIs remain essential despite regulatory changes.
PRMIA Reference for Verification
PRMIA Risk Indicator Best Practices
Basel Committee's Risk Measurement and Reporting Guidelines

NEW QUESTION # 28
......

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Emily Walker Emily Walker

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